Refund and Cancellation
I wish to change my order. Will it be possible?
You can always update your confirmed order (before the order is processed), but unfortunately you cannot add more products to your order once the order is confirmed. If you wish to make any changes or edits in your order, please write to us at firstname.lastname@example.org. We will have your issue sorted with all possible solutions.
How do I cancel my order?
If you wish to cancel your order, please do it within 10 hours of placing your order by contacting us through Voice calls or by sending message in WhatsApp to +91 73055 04811 or by dropping an email to email@example.com. The refunds will be made through the same mode of payment that was received by us within 10 working days from the date of cancellation.
I wish to change my contact details. Will it be possible?
You can always update your address or contact details (before the order is shipped) by dropping down an email to firstname.lastname@example.org.
Refund, Replacement policy:
We can provide free replacement for any manufacturing defects. Report to Trendtones within 24 hours of receiving the product. We request you to send images/videos to understand the issue.
Refund or replacement cannot be done if the product has been used.